At Belvira Residence, we value our guests and strive to provide a smooth booking experience.
Please review our refund and cancellation terms carefully before making a reservation or payment.
Reservation Cancellations
- Guests may cancel their booking free of charge up to 2 days before check-in.
- Cancellations made within 1 days of arrival or in case of no-show will be charged the full amount of the reservation.
- Refunds (when applicable) will be processed within 7–14 business days to the same payment method used.
Non-Refundable Rates
- Some special offers and promotions are labeled “Non-Refundable.”
Payments for these bookings are not eligible for refund under any circumstance.
Amendments
- Date changes or modifications are subject to room availability and may incur rate differences.
- If you wish to modify your booking, please contact us at info@belviraresidence.com or via WhatsApp at +201500156089.
Payment Disputes
- For any payment or refund inquiries, please reach us directly before contacting your bank or card provider to resolve issues quickly.
Force Majeure
- In cases of unforeseen events (such as, government restrictions, or natural disasters), Belvira Residence will offer flexible rescheduling options or partial refunds at our discretion.
Contact Us
For refund or cancellation assistance, please email us at info@belviraresidence.com.